What gambler doesn’t like to play free slot machines? The chance to get some cash without any strings attached is a tempting promotion that casinos often use to attract players.
However, a casino in Maine recently found itself in trouble after mistakenly sending an email notification to several casino guests announcing that they had won $250 in free play. Oxford Casino later canceled the offer, leaving many disappointed gamblers and gamblers.
There is no free play for you
Free Play allows gamblers a certain number of spins or amount to participate in certain casino games without spending a dime in the machine. Players are free to keep any winnings accumulated during this session.
Oxford Casino is running a weekly promotion where five regular visitors are given some free play. However, last week’s emails accidentally reached a much larger number of players, leaving the casino on the hook for a bunch of cash.
“On January 10, five patrons were randomly selected and received an email correctly informing them that they were winners,” said Matt Gallagher, general manager of Oxford Casino. “Unfortunately, the same email was incorrectly sent to a number of recipients who were not winners. This was the result of human error.”
Casino management later apologized and received approval from the state gambling control unit to restore the original promotion. The exact number of guests who received the email is unknown, but the entire ordeal is known It left some players upset That the offer was taken off the table.
“I think they have to respect their commitment and give everyone the opportunity to play for free,” Luis Felipe said. fox-23 Min. “It will be a good gesture and a win-win for them, because people are likely to take advantage of them and come and spend more money with them.”
This is not the first mistake, nor will it be the last, that casinos make when it comes to payouts or odds available to players. In 2013, the Horseshoe Cincinnati Casino mistakenly awarded a $1 million prize to a man named Kevin Lewis as part of a loyalty card contest. When the real Kevin Lewis came forward, the casino had to pay an additional $1 million.
